Privacy Policy
We retain personal data from you when you contact us with inquiries. In accordance with the rules and regulations of the Personal Information Protection Law, this page explains our purpose in collecting your personal data and how we handle that information when you contact us. We assume no responsibility for damage caused by any of the following events.
If any damage is caused by a computer virus, website defacement, unauthorized access to data, or damage arising from the suspension, discontinuation or lag of our website services resulting from unexpected communication failure, server failure or blackout, we will modify or eliminate some or all of our website services accordingly at our discretion.
1. Our basic stance on personal data
We will respect the intent of the Personal Information Protection Law, acknowledge the importance of the personal data handled by all employees including directors and endeavor to handle and protect personal data in an appropriate manner.
2. Personal data retained by our company
We will retain the personal data you provide us through our website inquiry form.
3. Your personal data will be entered into our database system
We will retain the personal data you provide us through our website inquiry form.
4. Purpose of using your personal data
We will use your personal data to provide services which meet your requirements as much as possible.
5. Required information on the website inquiry form
To provide services and information which meet your requirements as much as possible, we will ask you to provide us information such as your full name and e-mail address (required fields on the website inquiry form). You do not necessarily need to fill in all other fields.
6. Sharing your personal information to third parties
We will not disclose personal data you provide us through our website, including your full name, address, phone number, fax number, e-mail address and ID with third parties without acquiring your permission beforehand except in these following cases:
(1) Cases that apply to other laws outside the Act on the Protection of Personal Information.
(2) Cases where it is difficult to acquire the customer’s permission in cases where there is a need to protect human life, health, or personal assets.
(3) Cases where it is difficult to acquire the customer’s permission in cases where there is a need for public health improvements, or to promote a child’s healthy development.
(4) Cases where there is a need to cooperate with a national agency or local public body, or a person who has been trusted to carry out a task in accordance with law, and there is a risk that acquiring the customer’s permission would hinder the relevant office’s ability to carry out its duties.
7. Cookies
We use a technology called cookies on some of our website pages to allow you to use our website more conveniently. It is a technology that allows our server to instruct your computer to store information that identifies your access to our website. When you revisit our website, our server is then able to identify your computer to allow smooth access. Depending on your browser type, you may be able to change your settings to disable cookies, however, if you do so, you may not be able to access some or all of our website services or any other website that use cookies.
8. Your access log
We will archive log files containing information such as your IP address, access data and browser type. We will use such information to analyze website usage trends or track any problems that occur.
9. TLS
Personal data provided through our website pages are transmitted using TLS (Transport Layer Security) encryption technology. This prevents any wiretapping or altering of personal data during network transmission. Please note that if you voluntarily provide personal data through non- TLS pages, the information you provide is at risk of being wiretapped or altered during network transmission.
10. Personal data protection measures
（a）All employees will undergo training on personal data protection.
We will keep tight control over your personal data.
（b）We will implement necessary security measures to protect our database system.
11. Outsourcing personal data processing
If we need to outsource personal data processing, it will be conducted under a signed agreement and we will implement appropriate management and supervision.
12. Contacting us
If you have any questions, requests or complaints regarding the termination, suspension or disclosure of your personal data, please contact us at the following address or main number:
PTW Japan Co., Ltd.
ONEST Minami-Otsuka Building, 2-37-5,
Minami-Otsuka, Toshima-ku, Tokyo, Japan
TEL: +81-3-5977-8033